Updated HDB Resale Process after 1 Jan 2018
The HDB Resale Process
Generally, a resale transaction takes about 8 weeks to complete from the date your application is registered with HDB.
Begin your selling journey by registering your Intent to Sell. After registering, you will be able to confirm your eligibility to sell, and view the EIP/SPR quota for the flat, the status of upgrading, billing status of upgrading costs, as well as recent transacted prices of flats nearby.
You will also be guided to proceed to the second step.
You can access the HDB Resale Portal if you are ready to start your resale journey.
Begin your selling journey by registering your Intent to Sell. After registering, you will be able to confirm your eligibility to sell, and view the EIP/SPR quota for the flat, the status of upgrading, billing status of upgrading costs, as well as recent transacted prices of flats nearby.
You will also be guided to proceed to the second step.
You can access the HDB Resale Portal if you are ready to start your resale journey.
Useful Resources
To assist you in the planning and preparation for your next flat purchase, you may also wish to read the following:
- Marketing and managing the sale of your flat
Find out how to start marketing your flat and handle the sale yourself - HDB Map services :)
Use our Map Services to obtain details such as lease dates, resale prices, and more - Resale statistics
Check these Resale Statistics to get a better idea of the HDB resale market conditions and make a more informed decision
Can I sell my flat?
Register your Intent to Sell via the HDB Resale Portal to view your eligibility to sell your flat, the EIP/SPR quota for the flat, the status of upgrading, billing status of upgrading costs, as well as recent transacted prices of flats nearby.
Where am I going to stay next?
You should plan your next accomodation, before putting your current flat on the market for sale. Otherwise, your family may be left without a home. Have you bought another flat or property? Or are you planning to rent a place or live with your relatives before buying another flat?
How much should I sell my flat for?
You can refer to the resale flat prices of flats in your neighbourhood to set a realistic price. These prices reflect the market conditions at the time of the transactions. When selling your flat, you need to settle your financial obligations. This includes paying off the outstanding housing loan, refunding the CPF you have used to your CPF Ordinary Account, and off-setting any payments due to HDB. You also have to make sure that you have no outstanding service and conservancy charges, and property tax. Use this calculator to work out the estimated sale proceeds.
🥝 Prospective buyers may request for evidence of your flat ownership and eligibility to sell the flat. Documents such as a printout from your My HDBPage, property tax statement, town council statement, or title deed are examples of documents that can confirm your ownership of the flat. If you have applied for a confirmation letter from your HDB Branch, it will indicate your ownership and whether you have met the minimum occupation period to sell your flat.
🥝 Besides the price, there are other matters to negotiate with your buyers. For example, what amount is the deposit? What suits you? What is necessary for the buyers?
🥝 If there is any furniture or fittings which you are willing to leave behind, you can offer them in your negotiation and put the items in the inventory list of the Option to Purchase.
🥝 Check if the prospective buyers have any deadline to meet. When will you need to move out? It is worthwhile to consider everything in your negotiation.
What are the HDB resale procedures?
Sellers need to start off by registering Intent to Sell through the HDB Resale Portal. Sellers will need to wait out the 7-day cooling-off period after registering, before you grant an Option to Purchase (OTP) to the buyers.
Once the price is agreed upon, you can grant an OTP to the buyers. They will pay you an option fee of not more than $1,000 and have an option period of 21 calendar days to consider whether they wish to proceed with the purchase.
If your flat buyers decide to:
Buyers should register their Intent to Buy at the HDB Resale Portal before they start sourcing for a flat to buy. After registering their Intent to Buy, buyers will receive an instant assessment on their eligibility to buy a resale flat, the CPF Housing Grants and an HDB housing loan. After registering an Intent to Buy, buyers are not allowed to amend the information they have provided. If they wish to make changes, e.g. in the family composition, they would have to delete the Intent to Buy and register a fresh one.
For buyers who intend to take a HDB housing loan to finance the flat purchase, they must obtain an HDB Loan Eligibility (HLE) letter before the sellers grant them an Option to Purchase.
Buyers who intend to use their CPF monies to purchase the resale flat must ensure that the funds are available in their CPF Ordinary Account when they submit the resale application. If the CPF funds are not available, the buyers may have to pay any shortfall in cash. Otherwise, the completion will be delayed.
Buyers or their salesperson can submit the Request for Value after they have been granted an Option to Purchase by the sellers. Salesperson can submit the Request for Value via the e-Resale e-Service or Estate Agent Toolkit.
Register your Intent to Sell via the HDB Resale Portal to view your eligibility to sell your flat, the EIP/SPR quota for the flat, the status of upgrading, billing status of upgrading costs, as well as recent transacted prices of flats nearby.
Where am I going to stay next?
You should plan your next accomodation, before putting your current flat on the market for sale. Otherwise, your family may be left without a home. Have you bought another flat or property? Or are you planning to rent a place or live with your relatives before buying another flat?
How much should I sell my flat for?
You can refer to the resale flat prices of flats in your neighbourhood to set a realistic price. These prices reflect the market conditions at the time of the transactions. When selling your flat, you need to settle your financial obligations. This includes paying off the outstanding housing loan, refunding the CPF you have used to your CPF Ordinary Account, and off-setting any payments due to HDB. You also have to make sure that you have no outstanding service and conservancy charges, and property tax. Use this calculator to work out the estimated sale proceeds.
🥝 Prospective buyers may request for evidence of your flat ownership and eligibility to sell the flat. Documents such as a printout from your My HDBPage, property tax statement, town council statement, or title deed are examples of documents that can confirm your ownership of the flat. If you have applied for a confirmation letter from your HDB Branch, it will indicate your ownership and whether you have met the minimum occupation period to sell your flat.
🥝 Besides the price, there are other matters to negotiate with your buyers. For example, what amount is the deposit? What suits you? What is necessary for the buyers?
🥝 If there is any furniture or fittings which you are willing to leave behind, you can offer them in your negotiation and put the items in the inventory list of the Option to Purchase.
🥝 Check if the prospective buyers have any deadline to meet. When will you need to move out? It is worthwhile to consider everything in your negotiation.
What are the HDB resale procedures?
Sellers need to start off by registering Intent to Sell through the HDB Resale Portal. Sellers will need to wait out the 7-day cooling-off period after registering, before you grant an Option to Purchase (OTP) to the buyers.
Once the price is agreed upon, you can grant an OTP to the buyers. They will pay you an option fee of not more than $1,000 and have an option period of 21 calendar days to consider whether they wish to proceed with the purchase.
If your flat buyers decide to:
- Proceed with the flat purchase, they will exercise the OTP and pay you an option exercise fee. The total of the option fee and option exercise fee must not exceed $5,000.
- Give up the flat purchase, they will forfeit the option fee paid to you earlier.
Buyers should register their Intent to Buy at the HDB Resale Portal before they start sourcing for a flat to buy. After registering their Intent to Buy, buyers will receive an instant assessment on their eligibility to buy a resale flat, the CPF Housing Grants and an HDB housing loan. After registering an Intent to Buy, buyers are not allowed to amend the information they have provided. If they wish to make changes, e.g. in the family composition, they would have to delete the Intent to Buy and register a fresh one.
For buyers who intend to take a HDB housing loan to finance the flat purchase, they must obtain an HDB Loan Eligibility (HLE) letter before the sellers grant them an Option to Purchase.
Buyers who intend to use their CPF monies to purchase the resale flat must ensure that the funds are available in their CPF Ordinary Account when they submit the resale application. If the CPF funds are not available, the buyers may have to pay any shortfall in cash. Otherwise, the completion will be delayed.
Buyers or their salesperson can submit the Request for Value after they have been granted an Option to Purchase by the sellers. Salesperson can submit the Request for Value via the e-Resale e-Service or Estate Agent Toolkit.
The Buyer's Process
HDB Resale Procedure: Seller’s Timeline
It is important to understand and follow the resale procedures to ensure a smooth flat buying journey. Read the details below:
To make it easier for you to follow the steps involved in selling your flat, we’ve prepared an easy-to-follow timeline of the HDB selling process. Also included are optional steps like applying for the Enhanced Contra Facility (ECF) and Temporary Extension of Stay.
It is important to understand and follow the resale procedures to ensure a smooth flat buying journey. Read the details below:
To make it easier for you to follow the steps involved in selling your flat, we’ve prepared an easy-to-follow timeline of the HDB selling process. Also included are optional steps like applying for the Enhanced Contra Facility (ECF) and Temporary Extension of Stay.
Register Intent to Sell
To start your journey of selling your flat, you will need to register an Intent to Sell by logging into the HDB Resale Portal using your Singpass. The portal will guide flat sellers through the following steps:
Buyers and sellers of HDB resale flats can register their 'Intent to Sell' or 'Intent to Buy' here b clicking this link below:
https://services2.hdb.gov.sg/webapp/BB31AWDashboardWeb/BB31PLogin.jsp
Purpose of registering an Intent to Sell
The HDB Resale Portal enables you to check your eligibility to sell your flat instantaneously. Upon registering an Intent to Sell, you will be informed of when you can grant an Option to Purchase (OTP) to potential buyers. You will also receive information about the Ethnic Integration Policy/Singapore Permanent Resident (EIP/SPR) Quota for your block, status of upgrading, billing of upgrading costs, and recent transacted prices of nearby flats. There is no fee payable for registering an Intent to Sell.
Who needs to register an Intent to Sell?
You will need to register an Intent to Sell personally, even if you have engaged a salesperson for the sale of your flat. If there is more than one flat owner, only one of you need to register.
Important Notes:
What do I do after registering an Intent to Sell?
After registering an Intent to Sell, the HDB Resale Portal will prompt you to download a copy of the OTP and compute your estimated sale proceeds (see below). You are required to wait out a 7-day cooling-off period before granting the OTP to the buyers.
Computing Your Estimated Sale Proceeds
Financial planning is important, especially so if you need to buy your next home after selling your current flat. Use HDB's sale proceeds calculator to get an estimate of the cash proceeds you may receive and evaluate your financial position. The information will be useful in your budgeting for the next home purchase. The sale proceeds from selling your flat is the purchase price of the flat, less the following:
Outstanding mortgage loan will be deducted from the resale price, if sufficient.
If the resale price is insufficient to settle the outstanding loan, you will need to pay for the balance in cash. The deposit which you have received from the buyers will also have to be returned to HDB to pay the shortfall and any CPF refund, if any.
To find out your outstanding loan amount, you can:
Any CPF monies used for the purchase of your existing flat, either as downpayment or for the monthly installments, are to be returned with accrued interest to your CPF account when you sell your flat. The amount to be returned to your CPF account will be deducted from the resale price. If there is a shortfall in the CPF refund, the cash deposit that you have collected from the buyers will be used to settle the shortfall.
To find out the amount of CPF to be refunded to your CPF account upon the sale of your flat, you can log in to the CPF Website (Select ‘My Statement > Look under Section C and select ‘Property’ > Select ’My Public or Private Housing Withdrawal Details’).
If you are aged 55 and above, please check with the CPF Board for more information on the CPF refund upon the sale of your flat.
A resale levy is payable when you are buying your second subsidized flat or certain Executive Condominiums. You can find out whether you are required to pay a resale levy, when you register your Intent to Sell using the HDB Resale Portal. If you need to pay a resale levy, you may want to set aside the levy amount from the sale proceeds you receive.
You need to pay for the upgrading cost if you are the flat owner on the date the bill was issued. The outstanding amount can be deducted from the resale price, if sufficient, or paid in cash or with CPF savings. You can view the status of upgrading and the billing status for the upgrading costs of your flat, when you register your Intent to Sell using the HDB Resale Portal. Alternatively, you can check the status of the upgrading programme via the Enquiry on Upgrading/ Estate Renewal Programmes e-Service.
More information on payment of upgrading cost and billing dates are also available:
To start your journey of selling your flat, you will need to register an Intent to Sell by logging into the HDB Resale Portal using your Singpass. The portal will guide flat sellers through the following steps:
- Register Intent to Sell
- Submit Resale Application
- Acknowledge Resale Documents
- Pay Fees (Online Payment)
- Approval of Resale
- Completion of Resale
Buyers and sellers of HDB resale flats can register their 'Intent to Sell' or 'Intent to Buy' here b clicking this link below:
https://services2.hdb.gov.sg/webapp/BB31AWDashboardWeb/BB31PLogin.jsp
Purpose of registering an Intent to Sell
The HDB Resale Portal enables you to check your eligibility to sell your flat instantaneously. Upon registering an Intent to Sell, you will be informed of when you can grant an Option to Purchase (OTP) to potential buyers. You will also receive information about the Ethnic Integration Policy/Singapore Permanent Resident (EIP/SPR) Quota for your block, status of upgrading, billing of upgrading costs, and recent transacted prices of nearby flats. There is no fee payable for registering an Intent to Sell.
Who needs to register an Intent to Sell?
You will need to register an Intent to Sell personally, even if you have engaged a salesperson for the sale of your flat. If there is more than one flat owner, only one of you need to register.
Important Notes:
- Your Intent to Sell is valid for 12 months. It must be valid when you grant the OTP to the buyer(s).
- The results generated from the Intent to Sell are based on information you have provided. It is only an indication of your eligibility, and does not constitute an approval by HDB to sell your flat. This will be determined after we receive your resale application.
- Do ensure that the information provided is accurate when registering your Intent to Sell, and will remain the same throughout your selling journey. Should you need to change any of the information provided, you will have to cancel your Intent to Sell and register a new one. Otherwise, you will not be able to proceed to the subsequent steps and your resale application may not be processed.
What do I do after registering an Intent to Sell?
After registering an Intent to Sell, the HDB Resale Portal will prompt you to download a copy of the OTP and compute your estimated sale proceeds (see below). You are required to wait out a 7-day cooling-off period before granting the OTP to the buyers.
Computing Your Estimated Sale Proceeds
Financial planning is important, especially so if you need to buy your next home after selling your current flat. Use HDB's sale proceeds calculator to get an estimate of the cash proceeds you may receive and evaluate your financial position. The information will be useful in your budgeting for the next home purchase. The sale proceeds from selling your flat is the purchase price of the flat, less the following:
- Outstanding mortgage loan
- Return of CPF funds used with accrued interest to your CPF account
- Cash deposit received from your flat buyer (up to $5,000; from option fee and option exercise fee)
- Any other amounts payable, e.g. resale levy, upgrading costs, etc.
Outstanding mortgage loan will be deducted from the resale price, if sufficient.
If the resale price is insufficient to settle the outstanding loan, you will need to pay for the balance in cash. The deposit which you have received from the buyers will also have to be returned to HDB to pay the shortfall and any CPF refund, if any.
To find out your outstanding loan amount, you can:
- Check My HDBPage; at ‘My Flat > Purchased Flat > Financial Info’ (for housing loans from HDB)
- Approach your lending bank (for housing loans from a bank)
Any CPF monies used for the purchase of your existing flat, either as downpayment or for the monthly installments, are to be returned with accrued interest to your CPF account when you sell your flat. The amount to be returned to your CPF account will be deducted from the resale price. If there is a shortfall in the CPF refund, the cash deposit that you have collected from the buyers will be used to settle the shortfall.
To find out the amount of CPF to be refunded to your CPF account upon the sale of your flat, you can log in to the CPF Website (Select ‘My Statement > Look under Section C and select ‘Property’ > Select ’My Public or Private Housing Withdrawal Details’).
If you are aged 55 and above, please check with the CPF Board for more information on the CPF refund upon the sale of your flat.
A resale levy is payable when you are buying your second subsidized flat or certain Executive Condominiums. You can find out whether you are required to pay a resale levy, when you register your Intent to Sell using the HDB Resale Portal. If you need to pay a resale levy, you may want to set aside the levy amount from the sale proceeds you receive.
You need to pay for the upgrading cost if you are the flat owner on the date the bill was issued. The outstanding amount can be deducted from the resale price, if sufficient, or paid in cash or with CPF savings. You can view the status of upgrading and the billing status for the upgrading costs of your flat, when you register your Intent to Sell using the HDB Resale Portal. Alternatively, you can check the status of the upgrading programme via the Enquiry on Upgrading/ Estate Renewal Programmes e-Service.
More information on payment of upgrading cost and billing dates are also available:
- Change of Flat Ownership and Liability to Pay
- Lift Upgrading Programme (LUP)
- Home Improvement Programme (HIP)
Buyer need to have an IPA or LO from a bank or HLE from HDB before they embark on their home viewing.
Seller & Buyer can both find out the ethnic group that the resale flat can be resold to by clicking this link below:
https://services2.hdb.gov.sg/web/fi10/emap.html
By clicking the link above and keying in the block or postal code, buyers & sellers can fill in their ethnic details to see the ethnic quota & SPR quota eligibility to buy the resale HDB flat (see screenshot below) before issuing OTP to buyer.
Seller & Buyer can both find out the ethnic group that the resale flat can be resold to by clicking this link below:
https://services2.hdb.gov.sg/web/fi10/emap.html
By clicking the link above and keying in the block or postal code, buyers & sellers can fill in their ethnic details to see the ethnic quota & SPR quota eligibility to buy the resale HDB flat (see screenshot below) before issuing OTP to buyer.
Request for Value by Buyer
To submit the Request for Value:
The processing fee for each Request for Value is $120 (GST inclusive).
- Buyers who intend to buy a resale flat by using their CPF moneys or a housing loan must submit a request to HDB to confirm the value that will form the basis for determining the housing loan and CPF usage.
- The Request for Value may only be submitted if the buyer has been granted an Option to Purchase (OTP) by the seller of the flat.
- The buyers (or their salesperson) must submit the Request for Value by the next working day * after the Option Date. (* Monday to Friday, which is not Public Holiday)
- If HDB requires a valuation of the flat, the buyers (or their salesperson) have to ensure that the flat sellers agree to allow the appointed valuers to enter the flat at any time in the day to inspect the flat.
- Once HDB has received the Request for Value, HDB will not accept another request for the same flat from the same buyers or different buyers, until the OTP expires.
- The buyers of the flat as stated in the OTP, Request for Value and resale application must be the same.
- The buyers can check the status of the Request for Value via HDB Resale Portal. HDB's letter that informs the buyer of the value will remain available for viewing and download until 1 month after the resale completion.
- Both buyers and sellers must comply with the requirements and procedures for the Request for Value as determined by HDB from time to time in accordance with the prevailing rules, regulations and policies. Any non-compliance of the Terms and Conditions for Request for Value will render the request as null and void and the processing fees paid will be forfeited.
To submit the Request for Value:
- Address of the flat
- OTP Serial Number, Option Grant Date, Purchase Price, Option Fee
- Scanned copy of page 1 of the OTP (Need to attach a scanned copy of page 1 of the OTP in the Request for Value. File attachment has to be lesser than 5.0 MB and in PDF, JPG, GIF, TIF or PNG file format). Filename must not exceed 90 characters.
- Flat seller's name, NRIC no., contact numbers and email address
- All buyers' names and NRIC no.
- Contact details of 1 buyer
- Requestor's contact numbers and email address
The processing fee for each Request for Value is $120 (GST inclusive).
When you grant the OTP to the buyer, make sure that the OTP number on all pages are clearly the same number or else the resale submission will not be approved by HDB. It is therefore advisable for seller (or seller's agent) to photocopy another set in case buyer or seller wrote wrongly on the OTP.
The buyer and seller also need to fill in the details in page 1, 2 and 4 and to countersign on the bottom of page 1, 2 and 4.
Seller need to fill in page 8 leaving the acceptance section blank.
Buyer will have to fill in and sign the acceptance section of page 8 after they decide to exercise their purchase within 21 days of receiving the OTP.
On page 4 of OTP, the buyer and seller will have to agree to do submission of resale application on HDB website within the mutually agreed specified number of days e.g. 15 days, 30 days or 60 days depending on their timeline for selling of buyer's property and for selling to move to their new property. Towards the end of this specified period, it is advisable for the buyer to submit first and then inform the seller to submit as the buyer need to attach more documents to HDB especially if buyer is taking grant for the purchase. Once the buyer successfully submitted all the relevant documents to HDB online for their resale application, the buyer must inform the seller (or seller's agent) to do online submission within 7 days after the buyer submitted online. The seller will need to prepare marriage cert (if any), OTP and IC to submit as attachments online during the resale application submission.
Agent can help their respective client submit the resale application by clicking the link below:
https://services2.hdb.gov.sg/webapp/BB31ERESALE3/BB31SMain
At the point of submitting the resale application, the documents required for the processing will be indicated. All the required documents must be uploaded with the resale application. If all the required documents are not submitted, the resale application cannot be processed and it will be rejected.
The seller’s or buyer’s contact number and email address should be provided so that we can send them SMS/ email to update on the progress of the transaction or to contact them regarding their resale application.
The buyer and seller also need to fill in the details in page 1, 2 and 4 and to countersign on the bottom of page 1, 2 and 4.
Seller need to fill in page 8 leaving the acceptance section blank.
Buyer will have to fill in and sign the acceptance section of page 8 after they decide to exercise their purchase within 21 days of receiving the OTP.
On page 4 of OTP, the buyer and seller will have to agree to do submission of resale application on HDB website within the mutually agreed specified number of days e.g. 15 days, 30 days or 60 days depending on their timeline for selling of buyer's property and for selling to move to their new property. Towards the end of this specified period, it is advisable for the buyer to submit first and then inform the seller to submit as the buyer need to attach more documents to HDB especially if buyer is taking grant for the purchase. Once the buyer successfully submitted all the relevant documents to HDB online for their resale application, the buyer must inform the seller (or seller's agent) to do online submission within 7 days after the buyer submitted online. The seller will need to prepare marriage cert (if any), OTP and IC to submit as attachments online during the resale application submission.
Agent can help their respective client submit the resale application by clicking the link below:
https://services2.hdb.gov.sg/webapp/BB31ERESALE3/BB31SMain
At the point of submitting the resale application, the documents required for the processing will be indicated. All the required documents must be uploaded with the resale application. If all the required documents are not submitted, the resale application cannot be processed and it will be rejected.
The seller’s or buyer’s contact number and email address should be provided so that we can send them SMS/ email to update on the progress of the transaction or to contact them regarding their resale application.
Accepting Resale Application
Buyer's Preparation
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Seller's Preparation
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